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Terms of Service

Last updated: 6 April 2026

Contents

  1. Introduction
  2. The Service
  3. Accounts
  4. Free Tier
  5. Pro Subscription
  6. Fleet Subscription
  7. Refund Policy
  8. Custom Fleet Packages
  9. Payment Terms
  10. Fleet Admin Responsibilities
  11. Acceptable Use
  12. Intellectual Property
  13. Liability
  14. Availability
  15. Changes to Terms
  16. Governing Law
  17. Contact

1. Introduction

These Terms of Service govern your use of FuelSmart. By accessing or using the service, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use FuelSmart.

2. The Service

FuelSmart provides the following features:

  • Fuel price comparison across UK filling stations
  • Route planning with price zone analysis
  • Savings tracking for your fill-ups
  • Fleet management tools for organisations

Fuel price data is sourced from the GOV.UK Fuel Finder service. We display this data as provided and cannot guarantee its accuracy. Prices are updated daily and may lag behind pump pricing.

We are not responsible for any discrepancies between the prices shown in FuelSmart and the prices you find at the pump.

The AI chatbot feature provides general advice and information only. It does not constitute financial advice.

3. Accounts

You must provide accurate information when creating an account. You are responsible for keeping your login credentials secure and confidential.

Only one account per person is permitted.

We reserve the right to suspend or terminate accounts that violate these terms.

You can delete your account at any time from your profile settings.

4. Free Tier

Core features of FuelSmart are available free of charge. The free tier may display advertisements.

We may change, add, or remove features available on the free tier with reasonable notice.

5. Pro Subscription

FuelSmart Pro is available at £1.49 per month, billed via Stripe.

Pro includes ad-free browsing, AI-powered features, and price history access.

You can cancel your subscription at any time. You will retain access to Pro features until the end of your current billing period.

No partial month refunds are provided for cancellations.

A 14-day money-back guarantee applies to your first Pro subscription.

6. Fleet Subscription

Fleet pricing is £3 per driver per month, or £30 per driver per year, starting from a single driver.

A 14-day free trial is available with no credit card required.

You can cancel your Fleet subscription at any time. No partial period refunds are provided.

Changes to the number of drivers are prorated for the remaining billing period.

We will provide at least 30 days notice before any changes to Fleet pricing.

7. Refund Policy

A 14-day money-back guarantee applies to your first Pro or Fleet subscription.

After the initial 14-day period, no partial refunds are provided. Cancelling your subscription keeps your access active until the end of the current billing period.

For annual plans, a prorated refund is available if requested within 30 days. After 30 days, no refunds are provided.

To request a refund, email hello@fuelsmart.uk.

Refunds are processed within 5 to 10 business days.

8. Custom Fleet Packages

Custom fleet packages are available with bespoke pricing, outlined in a separate agreement. Additional plan tiers may be introduced in future.

Custom agreements supplement these Terms of Service.

9. Payment Terms

All payments are processed securely through Stripe. All prices include VAT.

If a payment fails, we will retry the charge. After 14 days of failed payments, your account features may be restricted.

Please keep your payment method current to avoid interruption of service.

10. Fleet Admin Responsibilities

As a Fleet admin, you are responsible for the following:

  • Having the authority to create an organisation and manage its members
  • Ensuring drivers are aware of data visibility within the organisation
  • Using performance data fairly and responsibly
  • Keeping billing information current
  • Managing membership and access for your organisation

FuelSmart is not responsible for any employment decisions made based on data provided through the Fleet features.

11. Acceptable Use

You must not:

  • Use the service for any illegal purpose
  • Access or attempt to access another user's account or data
  • Reverse engineer, decompile, or scrape the service
  • Submit false or misleading fuel prices
  • Make excessive automated requests to the service (API rate limit: 100 requests per minute)
  • Impersonate another person or entity
  • Upload or transmit malicious content
  • Create multiple organisations to exploit free trials

API access is subject to fair use and must be for legitimate business purposes only.

Violations may result in:

  • A warning
  • Temporary suspension of your account
  • Permanent termination of your account, with a 30-day window to export your data

12. Intellectual Property

The FuelSmart application, its design, and its code are owned by Tony McCarthy.

Fuel price data is Crown Copyright and is used under the Open Government Licence (OGL).

You retain ownership of your own data, including fill-up records and saved routes.

By using FuelSmart, you grant us a licence to process your data as necessary to provide the service.

13. Liability

FuelSmart is provided “as is” without any warranty, express or implied.

We are not liable for the accuracy of fuel prices, as this data is provided by third parties. Savings estimates are approximate and should not be relied upon as exact figures.

Our total liability to you is limited to the fees you have paid to us in the 12 months preceding any claim.

We are not liable for any indirect or consequential damages.

Nothing in these terms excludes our liability for death or personal injury caused by our negligence, or for fraud.

14. Availability

We aim to keep FuelSmart available at all times, but we do not guarantee uninterrupted access.

Scheduled maintenance or unexpected downtime may occur from time to time.

We are not liable for any losses arising from service downtime.

15. Changes to Terms

We may update these terms from time to time with reasonable notice.

Material changes will be communicated via email or in-app notification.

Continued use of FuelSmart after changes take effect constitutes acceptance of the updated terms.

If you disagree with any changes, you may close your account.

16. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes are subject to the jurisdiction of the English courts.

We encourage informal resolution of any concerns before taking legal action.

17. Contact

If you have any questions about these terms, you can reach us at:

  • Email: hello@fuelsmart.uk
  • Address: Liverpool, UK
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Prices updated daily from GOV.UK Fuel Finder data